khelplay
khelplay
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This app is available for your device
khelplay
This app is available for your device
Contact
+91 0645650010
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the khelplay?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number, and you'll be logged in instantly without needing a password or email. This convenient login method makes it easy to access your account securely.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection for a strong signal. Wait for the OTP to send and receive it within the allotted time. If you don't receive the OTP, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
Try logging in with the same active phone number. If your number has changed, send your updated KYC details to the customer support via email to initiate the account transfer. This will help facilitate the account shift process.
Q4: You are getting blackout and the app is not opening?
Uninstall the current version of the app from your device. Then, download the latest version and install it. This will allow you to log in and play the updated app with ease.
Q1: What is the minimum withdrawal amount in the khelplay?
In this app, users can withdraw a minimum amount of Rs. 100, which is higher than other similar apps. Only earnings from gaming can be withdrawn, with bonus money remaining inaccessible. Users are not allowed to withdraw bonus funds collected.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, you must complete and submit all required KYC details within this app. This includes saving your Aadhar card, UPI information, and bank details. Please ensure these details are accurately and fully recorded.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's services are generally fast and stable, allowing the process to take anywhere from 30 minutes to 3 hours. However, occasional delays in payment processing may occur, requiring users to wait up to 24 hours for resolution. This exception to the usual efficiency can be frustrating, but it's worth noting the app's overall reliability.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned using the bonus amount can be withdrawn. Money earned through gaming with the bonus funds can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request fails there, don't worry, as the funds will be added to your wallet account within 24 hours. If the funds still don't appear, you can contact their care centre for assistance.
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